Return Eligibility:
We understand that sometimes you may need to return a product. In line with our commitment to customer satisfaction, we offer a same-day return policy. If you are not satisfied with the product received, you may return it on the same day of delivery.
Return Process:
To initiate a return, please contact our customer support team within the same day of receiving your order. They will guide you through the return process, including providing you with a return authorization number and instructions on packaging and shipping the item back to us.
Condition of Returned Items:
Returned items must be in their original condition, unused, and with all tags and labels intact. We reserve the right to refuse returns if the product is damaged, shows signs of wear and tear, or does not meet the necessary return criteria.
Refund Eligibility:
Refunds will only be issued for damaged items. If you receive a damaged product, please contact our customer support team immediately with supporting evidence, such as photographs or a detailed description of the damage.
Refund Process:
Once we receive the returned item and verify the damage, we will initiate the refund process. Refunds will be processed using the same payment method used for the original purchase. Please note that the refund may take a few business days to reflect in your account, depending on your bank or payment processor.
Cancellation Policy:
Order Cancellation:
If you wish to cancel your order, please contact our customer support team as soon as possible. We will make every effort to accommodate your cancellation request, provided that the order has not been shipped. Once the order has been shipped, it cannot be canceled.
